Auditor hotline

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We hold ourselves, our suppliers and our partners to the highest standards of integrity.

1. Reports to the Auditor

The Auditor Hotline provides a secure and confidential method for anyone to report suspected fraud, unethical conduct, or business irregularities related to Aramco Japan businesses. Aramco Japan provides several channels (mail, e-mail, and phone) for raising these concerns. You may report these concerns [in English or Japanese] on an anonymous basis. Please use the channel below that is most comfortable for you.

Auditor Hotline
Phone: +8610-65028444

2. What to Report

Reporting suspected fraud and business irregularities?

Aramco Japan employees, contractors, vendors, subcontractors and anyone else with whom Aramco Japan does business, should report to the Corporate Auditor any situation that raises questions or suggests the possibility of violations of any law or regulation applicable to Aramco Japan's operations and must not give unspoken approval of such situation.

Examples of items to be reported include: falsification of records or reports, violations of Aramco Japan's policies, and any other irregularities, including: fraud, theft and matters creating a conflict of interest.

Specific types of issues that should be reported

  • Forgery: The process of creating, altering or imitating documents (e.g., reports, certificates, etc.), with the intent to deceive.

  • Conflicts of Interest: Any financial interest, any business or professional activity, current employment, or any obligation or participation in an outside entity, which might interfere with the ability of a Aramco Japan employee to objectively perform his or her professional duties and responsibilities, or impair independence and objectivity.

  • Bribery, kickbacks and improper gratuities: Payments of money or other items of an economic value, payments in kind of goods or services, gifts, bribes, extensions of credit or other benefits extended to, received or requested — by customers, employees, suppliers, vendors, competitors, directors, officers, auditors, government employees, government officials or agencies, or other parties — that are designed to influence business decisions or political processes.

  • Misuse of resources: The improper, unauthorized, or unlicensed use of property or resources by a Aramco Japan employee for non-business related reasons or purposes, including improper use of systems and timekeeping.

  • False representation: Statements or actions that encourage or result in untimely, false or intentional misrepresentation, concealment or destruction of information to deceive or mislead.

  • Embezzlement: The fraudulent appropriation of funds or property entrusted to your care but actually owned by someone else.

  • Falsified QA/QC Reports: Complaints about product or service quality or effectiveness; allegations of product tampering; violation of policies and practices for manufacturing controls; allegations of noncompliance with product standards or service delivery.

  • Theft: The unauthorized removal or taking of supplies, equipment, furniture, fixtures, products, cash, merchandise or other tangible property.

3. Responding to the Report

The Corporate Auditor who receives any report, from any person as set forth in the preceding paragraph, would undertake a factual inquiry of the reported matter immediately.  If the Corporate Auditor confirms the existence of the alleged falsifications, violations or any other irregularities following the factual inquiry (hereinafter referred to as “Irregularities”), he would then need to report this to the Aramco Japan Management. 

In such cases, Aramco Japan gives the termination order against the person involved in the reported Irregularities and awards appropriate punishment in accordance with the severity of the reported Irregularities.

Aramco Japan takes great care to prevent the retaliatory behavior against the person who reported Irregularities to the Corporate Auditor. In the unlikely event that retaliatory behavior occurs, Aramco Japan would award appropriate punishment against the person who performed the retaliatory behavior.